Privacy Policy
Last updated: 1 January 2025
Beauty Sleep Club Pty Ltd ('Beauty Sleep', 'we', 'us', or 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, phone number, and payment information when you create an account, place an order, or subscribe to our emails.
We also automatically collect certain information when you visit our site, including your IP address, browser type, device type, pages viewed, and referring URLs. This is collected via cookies and similar tracking technologies.
How We Use Your Information
To process and fulfil your orders, including sending order confirmations and tracking updates.
To send marketing communications, including Keri's daily self-care emails and promotional offers, where you have opted in. You can unsubscribe at any time.
To improve our website, products, and customer experience through analytics.
To comply with legal obligations and protect against fraud.
Sharing Your Information
We do not sell your personal information. We share your data only with trusted third-party service providers who assist us in operating our website and fulfilling orders (such as Shopify, Klaviyo, and our shipping partners). These providers are contractually obligated to keep your information confidential.
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
Questions about this policy? Contact us at [email protected]